FAQ

Expert Care for Every Piano Move

Your most common questions about safe, reliable piano relocation across Vancouver, Surrey, Burnaby, New Westminster, Langley, and the full Lower Mainland.

How do you ensure the safety of my piano?

With over 25 years of hands-on experience and more than 45,000 piano moves completed personally, I bring industry-leading expertise directly to your move—no office-bound owner here. I personally handle or oversee every job, using specialized equipment like heavy-duty piano dollies, protective blankets/padding, secure straps, and professional transport to prevent any damage to your instrument’s finish, internals, or tuning. Your piano is treated with the utmost care from start to finish—I’ve got you covered.

Do you have insurance?

Yes, we are fully insured for your peace of mind. The Piano Viking carries $50,000 in comprehensive coverage for every piano move we handle. This means your piano is protected up to its full value on the day of the move (up to the $50,000 limit).

If your piano is valued higher than $50,000—such as a rare grand, vintage Steinway, or high-end custom instrument—we can arrange additional insurance to provide full coverage for your specific relocation. We’ll handle the process and coordinate the extra policy on your behalf; any additional premium cost would be your responsibility and is typically very reasonable for the added protection.

What type of pianos do you move?

We move all types including:

  • Concert grands and full-size grands (even those worth hundreds of thousands)
  • Baby grands
  • Uprights (including studio, console, and spinet models)
  • Antique and heirloom pianos
  • Church Organs

Whether it’s a high-end concert instrument, a vintage family heirloom, or anything in between, we handle it with the same expert care and specialized equipment to ensure it arrives safely and in perfect condition.

Can you move high-value concert pianos?

We specialize in safely moving high-value instruments (often worth hundreds of thousands to millions of dollars). With 25+ years and over 45,000 personal moves, I handle these massive, delicate pianos myself. There;s no handing off to crews.

I have personally moved the pianos of Elton John, Meat Loaf and hundreds of other celebrity musicians.

We proudly serve the entire Metro Vancouver area and beyond into the Lower Mainland. This includes:

  • Vancouver, Burnaby, Richmond, Surrey, Delta, New Westminster
  • Coquitlam, Port Coquitlam, Port Moody, North Vancouver, West Vancouver
  • Langley (City & Township), Maple Ridge, Pitt Meadows
  • White Rock, Tsawwassen, Bowen Island, Anmore, Belcarra, Lions Bay, and more

From high-rise condos in downtown Vancouver to family homes in Surrey or rural spots in Maple Ridge, we handle moves across the region with the same hands-on expertise and care. If your location is in Metro Vancouver or nearby Lower Mainland communities, you’re covered.,

Expertise You Can Count On

Discover our certifications, safety protocols, and industry honors that guarantee secure and dependable piano moves.